How do I redeem my EarlyReturns® miles for an award ticket?
To make a reservation using your
EarlyReturns® miles, you will need to login at
www.frontierairlines.com with your
EarlyReturns® account number and password. Select "Redeem Miles" at the top right corner of the page and proceed with your reservation. You may choose Round Trip or One-Way redemptions.
What Fare Options amenities are included with an award ticket?
We hope you've heard about Frontier's
Fare Options, where you can choose the fare that's right for you. When you redeem miles, Standard Award tickets receive the benefits of our
Economy Fare Option, and are subject to bag fees. Ascent members, Summit members, and Summit member traveling companions booked in the same reservation will continue to receive two free checked bags.
EarlyReturns® CHOICE and Last Seat Available awards will receive the benefits of our
Classic Fare Option.
Are there any taxes or fees to book an award ticket online?
Yes, the member is responsible for paying all taxes by credit card at the time of booking. All award tickets will incur a security service fee of $2.50 USD for passengers flying from an airport in the US and US territories. The $2.50 USD security service fee applies per flight segment, with a maximum of two segments ($5 USD) per one-way trip or four flight segments ($10 USD) per round-trip. Mexico redemptions are subject to, and the passenger is responsible for, applicable departure taxes and/or federal inspection fees.
Can I redeem my EarlyReturns® miles for one person and purchase a ticket for another person in the same itinerary?
Unfortunately no redeeming EarlyReturns®miles and the purchase of a ticket require two different reservations. Since most redemption seats are capacity controlled, we suggest that you first reserve your redemption seat and then purchase your other ticket on FrontierAirlines.com.
Can I use my EarlyReturns® miles when booking award travel for someone else?
Yes. You may designate a passenger with a different name when making your award reservation.
How do I make a reservation for more than one passenger using more than one EarlyReturns® account?
It is necessary to make separate reservations when you are using miles from more than one EarlyReturns® account. Logout after making each reservation and then login with the EarlyReturns® account number and password for the next EarlyReturns® account from which the miles will be deducted.
How long is my ticket valid?
All travel on an award ticket must be completed within one year from the date of issue. Miles used for an expired award ticket are forfeited if not used within one year.
How many days in advance do I need to make my award travel reservations?
Due to capacity controls on our award travel seats we recommend that you make your reservations well in advance of your flight in order to give you the best chance to get the flights that you prefer. Award tickets are valid for one year from the original date of issue. For tips on redeeming your
EarlyReturns® miles
click here.
How do I change or cancel my redemption award ticket?
Changing award tickets online is not an available feature at this time. Any changes made to award tickets must be handled by Frontier Reservations by calling 800-432-1FLY (1359). For changes to an award ticket made 8 or more days prior to the flight, no change fee will be incurred if the class of service is available. There is a $50 change fee for any changes made to an award ticket within 7 days of travel. You may choose to redeposit your miles back into your EarlyReturns® account for a $50 redeposit fee. Both of these fees are waived for Summit members and companions booked in the same reservation with the Summit member. The new reservation is subject to availability of the seats allocated for award travel and the original one year validity of award tickets.
How will I know if my reservation is complete and that I have purchased my redemption award ticket?
You will receive a confirmation page and an email detailing your redemption purchase.