About Checking In
Frontier offers four check-in options — online at FrontierAirlines.com, as well as at the airport using self service kiosks, curbside check-in, or our service counters. Regardless of where you check-in, you must do so no later than 30 minutes before your departure for domestic flights and 60 minutes before departure for international flights. Please be at the gate and ready to board no later than 10 minutes before departure. We recommend arriving at the airport two hours or more in advance of your flight.
If you are checking bags, you must be at the airport check-in counter no later than 30 minutes before your departure for domestic flights and 60 minutes before departure for international flights. Please note the following airports have exceptions to the 30 minute check-in cutoff for domestic travel:
| City |
Check-in With Checked Baggage |
Check-in Without Checked Baggage |
| Atlanta (ATL) |
45 |
30 |
| Dallas/Ft. Worth (DFW) |
45 |
30 |
| Denver (DEN) |
45 |
30 |
| Ft. Lauderdale (FLL) |
45 |
30 |
| Las Vegas (LAS) |
45 |
30 |
| Los Angeles (LAX) |
45 |
30 |
| Orlando (MCO) |
45 |
30 |
| Seattle / Tacoma (SEA) |
45 |
30 |
Tampa (TPA)
|
45 |
30 |
Online Check-In
For all Frontier and Frontier Express flights, you may check in
online within 60 minutes to 24 hours of your departure time and save time at the airport, even if you're unable to print your boarding pass.
What you'll need:
- Passenger name as it appears in your reservation
- Frontier Airlines 6-letter reservation code
Checking bags?
YES. That's great. Checking in online:
- Puts you in expedited service lines at the airport — simply follow the "Bag Drop" signs to designated lines at the airport where passengers who already checked-in online can check their bags. Bag Drop lines are available at all airports served by Frontier except for:
| Allentown (ABE) |
Harrisburg (MDT) |
| Baltimore (BWI) |
Jackson Hole (JAC) |
| Bellingham / Vancouver Area (BLI) |
Knoxville (TYS) |
| Bismarck (BIS) |
Little Rock (LIT) |
| Bloomington / Normal (BMI) |
Palm Springs (PSP) |
| Cedar Rapids (CID) |
Provo (PVU) |
| Chicago O'Hare (ORD) |
Punta Cana (PUJ) |
| Cincinnati (CVG) |
Rhinelander (RHI) |
| Cleveland (CLE) |
Rockford (RFD) |
| Grand Rapids (GRR) |
Sioux Falls (FSD) |
| Great Falls (GTF) |
Steamboat Springs/ Hayden (HDN) |
- Allows you to pre-pay any baggage fees. (You will still be responsible for paying any oversized and excess luggage fees at the airport. Note that some items are exempt from baggage fees such as assistive devices. We can only waive fees for these items at the airport.)
View Frontier's Baggage Policies
NO. Check in online, print your boarding pass, and skip the ticket counter lines altogether! Proceed straight to security at the airport.
View TSA's Carry-On Policies
Please note, due to security measures, some passengers may not be able to use Online Check-In. In that case, we'll be happy to assist you with check-in when you arrive at the airport.
Kiosk Check-In
Skip the service counter lines and check yourself in at the self-serve kiosks. Simply enter your reservation code, scan your confirmation, or swipe your credit card, ID, or passport to view your itinerary, check bags, and print your boarding pass.
Self-serve kiosks are available in the cites listed below:
Akron/
Canton (CAK) |
Dayton (DAY) |
Milwaukee (MKE) |
Salt Lake City (SLC) |
| Albuquerque (ABQ) |
Denver (DEN) |
Minneapolis/
St. Paul (MSP) |
San Diego (SAN) |
| Atlanta (ATL) |
Des Moines (DSM) |
Nashville (BNA) |
San Francisco (SFO) |
| Austin (AUS) |
Detroit (DTW) |
New York -
LaGuardia (LGA) |
Santa Barbara (SBA) |
| Billings (BIL) |
Grand Rapids (GRR) |
Oklahoma City (OKC) |
Seattle / Tacoma (SEA) |
| Boston (BOS) |
Houston -
Hobby (HOU) |
Omaha (OMA) |
Spokane (GEG) |
| Bozeman (BZN) |
Indianapolis (IND) |
Orange County/
Santa Ana (SNA) |
St. Louis (STL) |
| Branson (BKG) |
Kansas City (MCI) |
Orlando* (MCO) |
Washington, D.C. - National (DCA) |
Chicago -
Midway (MDW) |
Las Vegas (LAS) |
Phoenix (PHX) |
|
| Colorado Springs (COS) |
Los Angeles (LAX) |
Portland (PDX) |
|
Dallas/
Ft. Worth (DFW)
|
Madison (MSN) |
Sacramento (SMF) |
|
*Common-use kiosks are provided in these cities by the airport that allow check-in for Frontier and other airlines. Kiosks in these cities are not located at the Frontier ticket counter, but rather at other nearby locations in the terminal.
Curbside Check-In
Curbside check-in is available at our hub in Denver to get you through the airport faster. Curbside check-in is also available in Kansas City, Los Angeles, Milwaukee, and Washington, D.C. - Reagan National Airport. By using curbside check-in, you can receive your boarding pass, check and pay for bags, and then head straight to security.
Service Counter Check-In
If you need some extra help with the check-in process, our customer service agents are always available to help get you going with traditional counter check-in, available in all airports. If you are travelling on a Classic Plus ticket or if you are a Summit or Ascent member of EarlyReturns®, we invite you to look for the Priority Check-in lane at our ticket counters.
Traveling Internationally?
Please arrive at the airport at least two hours prior to departure. We strongly recommend coming earlier during peak travel times, such as holidays, because those lines are long...everybody wants to go. You and your baggage must be checked in no later than one hour prior to scheduled departure for international flights. Review baggage and passport requirements now.
After Check-In
Remember, your gate assignments and departure times can change due to operational requirements, so be sure to stay updated by checking the flight monitors at the airport.
We recommend being at the gate well ahead of your flight. We usually begin boarding about 30 to 35 minutes before departure time. In any case, you must be at the gate ready to board 10 minutes prior to scheduled departure or your reservation may be cancelled and your seats may be released to other passengers.
Effective February 1, 2012, Frontier has implemented Zone Boarding to simplify the announcements at our gates and to speed up the boarding process. When we board a flight, we board in the following order:
- Passengers with Special Needs — including anyone needing wheelchair or other boarding assistance and unaccompanied minors. For discretion, no announcement will be made for special needs boarding. If you require assistance with boarding, please check-in with the Frontier agent when you arrive at the gate so that they know you desire to board first.
- Priority Boarding and Zone 1 — offered to Ascent and Summit level members of Frontier's EarlyReturns frequent flyer program, as well as anyone traveling on a Classic Plus ticket. Zone 1 includes passengers who have purchased a seat in STRETCH seating.
- Courtesy Boarding — offered to families traveling with small children (under 3 years of age) and any other passengers requiring additional time or assistance with boarding.
- Zone 2 — includes passengers seated in SELECT Seating.
- Zone 3 — includes passengers seated in all remaining rows on the aircraft that were not in Zones 1 or 2. Boarding in Zone 3 will first be offered to anyone with only carry-on bags or a personal item that can fit under the seat, not requiring space in the overhead bins. Then passengers in Zone 3 who have items requiring space in the overhead bins will be invited to board.
Note: On Frontier Express Aircraft without STRETCH seating, Zone 1 will be for Preferred Seating Rows and Zone 2 will be for all remaining rows. There will not be a Zone 3.