Security and Customs
Security Alert — Please click here to review TSA carry-on baggage policy.
Now that you have your boarding pass and have checked your baggage, head toward the Security checkpoint area. We've gathered some pretty important information from the legal folks, so please read on. Remember that you'll be asked for your boarding pass and photo identification when entering the Security checkpoint line. Although we know your entire entourage wants to bid you farewell at the gate, unticketed customers won't be allowed beyond the security checkpoint. Tickets and ticket confirmations (such as airline itineraries or documents from your travel agent) are not accepted at these checkpoints. If you are travelling on a Classic Plus ticket or if you are a Summit or Ascent member of EarlyReturns®, we invite you to look for the Priority Security access lane where available once you have checked-in and received your boarding pass.
Acceptable forms of ID for passengers, as described by our Transportation Security Administration (TSA) friends, include:
- 18 and older — Official photo ID issued by a government authority, or two forms of ID, one of which must be issued by a government authority.
- Children 17 years and under traveling alone will need:
— Official photo ID issued by a government authority
— Two forms of ID (without a photo), one of which must be issued by a government authority
— Be accompanied by an adult with appropriate ID
A gate pass can be issued at the ticket counter to:
- A person escorting, meeting, or assisting unaccompanied minors
- A person assisting passengers with special needs
- Family members of arriving or departing military passengers who have been deployed
Ticket counters at the city of your choice have varying hours, as listed on our Airport Information pages. You will want to allow enough time to obtain a gate pass and get through the security checkpoint to meet the flight.
Making a connection
When you're connecting to another flight within secure areas of an airport, you aren't required to check in at the ticket counter again. You may check in at the connecting gate for your flight.
Traveling internationally
There are certain things you'll need to know about security and customs when you plan to travel out of the country. Please visit our section on International Travel for more information.
Secure flight
Recently the Transportation Security Administration (TSA) announced the Secure Flight program to enhance the security of domestic and international commercial air travel through the use of improved watch list matching to identify known and suspected terrorists.
Learn more about secure flight and what it means to you.