How it Works

Membership Guide

Here is the 60-second overview of our mileage program, EarlyReturns®. Please click the links provided for even more detail.

Let's start from the beginning. It's easy to sign up for EarlyReturns®. Just fill out a short application online and receive 500 bonus miles for enrolling. You can also sign up when you apply for your Frontier Airlines MasterCard®, one of the most rewarding mileage cards in the industry.


Miles of possibilities

Once you're a member you can earn miles by flying with us, using your Frontier Airlines MasterCard®, staying at any of our hotel partners, renting a car, taking a cruise, or by doing business with any number of our other outstanding EarlyReturns® partners. You can even purchase miles, gift miles, or transfer miles.

What you get

Our Membership Benefits chart outlines the many perks at our three different membership levels - Base, Ascent, and Summit. Interested in climbing the status ladder? Learn more about our elite tier levels: Ascent & Summit...some of the most attainable in the industry!

Redeem your miles

There are two ways you can redeem your EarlyReturns® miles for award flights:

  • Login with your EarlyReturns® account number and password. Select "Redeem Miles" on the My Reservations Page and make your reservation using your miles as payment (taxes and fees must be paid at time of purchase).
  • You can also call Frontier Reservations at 800-4321-FLY (1359) to make your reservation with a reservation agent.

Below is our full redemption chart showing our available awards for free travel:

  EarlyReturns® Standard Award Redemption Levels
(Open to all Members)

  Travel within the contiguous U.S. & Alaska   Current mileage redemption level   Bag Fees
One Way 12,500
plus up to $5 in fees/taxes*
1st: $20
2nd: $20
Roundtrip 25,000
plus up to $10 in fees/taxes*
1st: $20
2nd: $20
Companion Roundtrip 20,000
plus up to $10 in fees/taxes**
1st: $20
2nd: $20
  Travel to/from Mexico   Current mileage redemption level   Bag Fees
One Way 17,500
plus up to $46 in fees/taxes*
1st: $20
2nd: $20
Roundtrip 35,000
plus up to $70 in fees/taxes*
1st: $20
2nd: $20
Companion Roundtrip 30,000
plus up to $70 in fees/taxes**
1st: $20
2nd: $20
  Travel to/from
Costa Rica
  Current mileage redemption level   Bag Fees
Roundtrip 35,000
plus up to $70 in fees/taxes*
1st: $20
2nd: $20
Companion Roundtrip 30,000
plus up to $70 in fees/taxes**
1st: $20
2nd: $20
  Travel to/from
Dominican Republic
  Current mileage redemption level   Bag Fees
One Way 17,500
plus up to $177 in fees/taxes*
1st: $20
2nd: $20
Roundtrip 35,000
plus up to $103 in fees/taxes*
1st: $20
2nd: $20
Companion Roundtrip 30,000
plus up to $103 in fees/taxes**
1st: $20
2nd: $20

  EarlyReturns CHOICE Award Option (Open to all Members)

  Travel within the contiguous U.S. & Alaska   Current mileage redemption level   Bag Fees
One Way 22,500
plus up to $5 in fees/taxes*
2 Bags Free
Roundtrip 45,000
plus up to $10 in fees/taxes*
2 Bags Free
  Travel to/from
Mexico & Costa Rica
  Current mileage redemption level   Bag Fees
One Way 27,500
plus up to $46 in fees/taxes*
(MX only)
2 Bags Free
Roundtrip 55,000
plus up to $70 in fees/taxes*
2 Bags Free
  Travel to/from
Dominican Republic
  Current mileage redemption level   Bag Fees
One Way 27,500
plus up to $177 in fees/taxes*
2 Bags Free
Roundtrip 55,000
plus up to $103 in fees/taxes*
2 Bags Free

  Last Seat Availability Award
(Open to Ascent & Summit Level Members Only)

  Travel within the contiguous U.S. & Alaska   Current mileage redemption level   Bag Fees
One Way 25,000
plus up to $5 in fees/taxes*
2 Bags Free
Roundtrip 50,000
plus up to $10 in fees/taxes*
2 Bags Free
  Travel to/from
Mexico & Costa Rica
  Current mileage redemption level   Bag Fees
One Way 30,000
plus up to $46 in fees/taxes*
(MX only)
2 Bags Free
Roundtrip 60,000
plus up to $70 in fees/taxes*
2 Bags Free
  Travel to/from
Dominican Republic
  Current mileage redemption level   Bag Fees
One Way 30,000
plus up to $177 in fees/taxes*
2 Bags Free
Roundtrip 60,000
plus up to $103 in fees/taxes*
2 Bags Free

*In addition to these miles, members must pay all fees and taxes, which are listed in USD, at the time of booking. All seats are capacity controlled.

**Companion must travel on the same flights as the member's paid ticket. Only one companion per paid member's ticket. In addition to these miles, members must pay all fees and taxes, which are listed in USD, at the time of booking. All seats are capacity controlled.


Redemption Ticket Change or Cancellation Policy:

  Confirmed itinerary changes made 8 days or more before flight
(handled by reservations)
Confirmed itinerary changes made within 7 days of flight
(handled by reservations)
Confirmed Alternate Flight Change (made on day of travel) Standby Same Day of Travel
(handled at airport only)
Summit members & traveling companions booked in same reservation $0
class of service must be available
$0
class of service must be available
$0 FREE — for use only if a seat cannot be confirmed
CHOICE award tickets $0
class of service must be available
$0
class of service must be available
$25 FREE
Last Seat Availability award tickets $0
class of service must be available
$0
class of service must be available
$0 FREE — for use only if a seat cannot be confirmed
Standard award tickets $0
class of service must be available
$50
class of service must be available
$50 Not Available

Standby travel on eligible tickets must follow the original ticketed itinerary, meaning if you were booked on a nonstop flight you cannot add a connection to the itinerary or vice versa. Same day confirmed alternate flight changes allow you to change the itinerary from a nonstop to a connection itinerary or vice-versa.

Same day confirmed alternate flight changes and standby travel on eligible tickets apply to alternate flights between your ticketed origin and destination cities. However, the following groups of airports will be considered the same city for same day confirmed and standby purposes. This means that if you are booked to fly to/from an airport in each group, you may request a same day confirmed alternate flight change or standby travel (if eligible) to fly to/from another airport in the group if there is a seat available (for the applicable fee listed above).

        1. Chicago - Midway (MDW), Chicago - O'Hare (ORD), & Rockford (RFD), Illinois
        2. Los Angeles (LAX) & Orange County / Santa Ana (SNA), California
        3. Madison, Wisconsin (MSN) & Rockford (RFD), Illinois
        4. Orlando (MCO) & Tampa (TPA), Florida
        5. Provo (PVU) & Salt Lake City (SLC), Utah

    Cancelled itinerary: If you no longer want to fly on the original ticket booked, you may cancel your itinerary and redeposit the miles for a $50 redeposit fee.

    The name change and redeposit fees are non-refundable.  They are waived for Summit members and traveling companions booked in the same reservation as the Summit member.


    Remember that everyone has to play by the rules, so please refer to the Award Ticket Terms & Conditions.

    We're here to help...

         Frontier Airlines Reservations phone number

        To book or change award ticket reservations, call toll-free: 800-432-1FLY (1359)

            Frontier Reservations Hours:        

            24 hours per day, 365 days per year

        EarlyReturns® phone number

        For EarlyReturns® account servicing, call toll-free: 866-26-EARLY (866-263-2759)

            EarlyReturns® Service Center Hours:

            Monday - Friday: 6:00 a.m. - 8:00 p.m. (Mountain Time)
            Saturday - Sunday: 7:00 a.m. - 6:00 p.m. (Mountain Time)

        EarlyReturns® Mailing address

        EarlyReturns®
        7001 Tower Rd
        Denver, CO 80249

        EarlyReturns® Email address

        EarlyReturns@flyfrontier.com 

     

    To apply mileage credits from past flights, complete our EarlyReturns® Mileage Credit Request form.


    Membership guide detail / the legal stuff

    Just click on any of the links at the right to get more details on EarlyReturns®. And to get used to the kind of legalese you're about to read: Frontier Airlines® frequent flyer program (hereafter called "EarlyReturns®" or the "Program") is the mileage program of Frontier Airlines. Those persons enrolled in the program are called "Members."

    The EarlyReturns® Mileage Program, including accruals, awards and bonus miles offer, is subject to change without notice. Taxes and fees related to award travel are the responsibility of the passenger. Frontier and EarlyReturns® are registered service marks. Frontier is not responsible for: any error, omission, interruption, defect or delay in transmission or communication; technical or mechanical malfunctions; failures or malfunctions of phones, phone lines, or telephone systems; interrupted or unavailable cable or satellite systems; errors in these terms and conditions, in any promotion related advertisements or other materials; failures of electronic equipment, computer hardware or software; or inaccurate entry information, whether caused by equipment, programming used in this promotion, human processing error, or otherwise. Frontier reserves the right, in its sole discretion, to void any and all bonus miles of a Member who Frontier believes has attempted to tamper with or impair the administration, security, fairness, or proper play of this promotion. If Frontier determines that the promotion is compromised by causes beyond its reasonable control, Frontier reserves the right to suspend, modify or terminate the promotion. For complete details about the EarlyReturns® Mileage Program, visit FrontierAirlines.com. Offer subject to change without notice. Other restrictions may apply.