contact information
How can we be of service? Please feel free to contact any of our departments via the information below. Please note that all hours listed are Mountain Time.| Department | Information | Description/Other |
| Reservations |
To make a reservation please call: Toll Free: 800-432-1359 |
For reservations solely through our codeshare partner, Great Lakes Airlines, please go to www.flygreatlakes.com. |
| EarlyReturns® Mileage Program |
Email:earlyreturns@flyfrontier.com Toll Free: 866-26EARLY (866-263-2759) EarlyReturns® PO Box 17304 Denver, CO 80217-0304 |
Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 9:00 a.m. to 5:30 p.m. and Sunday closed. |
| Gift Cards |
Balance Inquiry: 888-247-1677 Physical Card Orders: 866-956-0702 |
Open 24/7 for gift card balance inquiries. Monday thru Friday 8:00 AM to 5:00 PM CST |
| Trip Insurance |
Email: inquire@TravelGuard.com Toll Free: 866-807-7258 |
Open 24/7 for questions about trip insurance, existing policies or to start a claim over the phone. Trip Insurance refunds can be requested via Frontier@TravelGuard.com. |
| Business Travel Program (BTP) |
Program Assistance: 800-952-7637 Reservations: 800-243-6297 |
Reservations for BTP can be made during the hours of 8:00 a.m. to 7:00 p.m., Monday thru Friday |
|
Agency Desk travel agents only |
Toll Free: 800-243-6297 Debit Memo Fax: (720) 374-9275 |
Monday through Friday, 8:00 a.m. to 7:00 p.m. |
| Cargo Sales |
Email: cargo@flyfrontier.com Toll Free: 866-945-9255 |
Monday through Friday, 8:00 a.m. to 5:30 p.m. |
| Customer Relations |
Toll-Free: 800-265-5505 Denver Metro:(720) 374-4200 Fax:(720) 374-4621 Attn: Customer Relations Frontier Airlines, Inc. 7001 Tower Road Denver, CO 80249-7312 |
When calling, press Option 2 for Customer Relations and then: Consumer Affairs - Press 1 Central Baggage Service - Press 2 Central Lost and Found - Press 4 Customer Relations is open Monday through Friday, 8:00 a.m. to 5:00 p.m. |
| Corporate Office |
Frontier Airlines, Inc. Toll Free: 800-265-5505 7001 Tower Road Denver, CO 80249-7312 Fax: (720) 374-4375 |
Monday through Friday, 8:00 a.m. to 5:00 p.m. |
| Human Resources | Click here for current employment opportunities |
The Frontier Airlines Human Resources department does not accept solicitation phone calls or emails. |
| Frontier Gear |
Email: frontierorders@procorp.com Toll Free: 888-781-9315 ext. 25 ProCorp Images, Inc. 359 Inverness Drive South #A Englewood, CO 80112 |
Monday through Friday, 7:00 a.m. to 8:00 p.m. |
| Inflight Magazine |
Click here for additional information regarding W!LD Blue Yonder. |
|
| Media Line |
Office: (720) 374-4560 Email: media@flyfrontier.com |
Only for working members of the media to contact Frontier's Corporate Communications Department. |
| Investor Relations |
Office: (720) 374-2907 Attn: Investor Relations Frontier Airlines, Inc. 7001 Tower Road Denver, CO 80249-7312 Fax: (720) 374-4375 |
To request an investor kit, please call (720) 374-4490 |
