contact telephone numbers
How can we be of service? Please feel free to contact any of our departments via the information below. Please note that all hours listed are Mountain Time.| Department | Contact Information | Description/Other |
| Reservations |
To make a reservation please call: Toll Free: 800-432-1359 Denver Metro: (303) 371-7000 |
For reservations solely through our codeshare partner, Great Lakes Airlines, please go to www.flygreatlakes.com. |
| EarlyReturns® Mileage Program |
Email:earlyreturns@flyfrontier.com Toll Free: 866-26EARLY (866-263-2759) EarlyReturns® PO Box 17304 Denver, CO 80217-0304 |
Monday through Friday, 7:00 a.m. to 7:00 p.m., Saturday 9:00 a.m. to 5:30 p.m. and Sunday closed. |
| Gift Cards |
Balance Inquiry: 888-247-1677 Physical Card Order Tracking: 866-539-8858 |
Open 24/7 for gift card balance inquiries. Monday through Friday, 8:00 a.m. to 5:00 p.m. for questions regarding a physical card order. |
| Trip Insurance |
Email: inquire@TravelGuard.com Toll Free: 866-807-7258 |
Open 24/7 for questions about trip insurance, existing policies or to start a claim over the phone. Trip Insurance refunds can be requested via Frontier@TravelGuard.com. |
| Business Travel Program (BTP) |
Program Assistance: 800-952-7637 Reservations: 800-243-6297 or Denver Metro: (303) 371-7171 |
Reservations for BTP can be made during the hours of 8:00 a.m. to 7:00 p.m., Monday thru Friday |
|
Agency Desk travel agents only |
Toll Free: 800-243-6297 Denver Metro: (303) 371-7171 Debit Memo Fax: (720) 374-9275 |
Monday through Friday, 8:00 a.m. to 7:00 p.m. |
|
Cargo Sales |
Email: cargo@flyfrontier.com Toll Free: 800-394-2158 |
Monday through Friday, 8:00 a.m. to 5:30 p.m. |
| Passengers with Disabilities | Email: specialneeds@flyfrontier.com | Include flight plans and details regarding accommodation(s) at least 48 hours prior to travel. To request airport wheelchair or electric cart assistance, call Frontier Reservations at 1-800-432-1359. |
| Customer Relations |
Toll-Free: 800-265-5505 Attn: Customer Relations Frontier Airlines, Inc. 7001 Tower Road Denver, CO 80249-7312 Fax:(720) 374-4621 |
When calling, press Option 2 for Customer Relations and then: Consumer Affairs - Press 1 Central Baggage Service - Press 2 Central Lost and Found - Press 4 Customer Relations is open Monday through Friday, 8:00 a.m. to 5:00 p.m. |
| Corporate Office |
Frontier Airlines, Inc. Toll Free: 800-265-5505 7001 Tower Road Denver, CO 80249-7312 Fax: (720) 374-4375 |
Monday through Friday, 8:00 a.m. to 5:00 p.m. |
| Human Resources | Click here for current employment opportunities |
|
| Frontier Gear |
Email: frontierorders@procorp.com Toll Free: 888-781-9315 ext. 25 ProCorp Images, Inc. 359 Inverness Drive South #A Englewood, CO 80112 |
Monday through Friday, 7:00 a.m. to 8:00 p.m. |
| Inflight Magazine |
Click here for additional information regarding W!LD Blue Yonder. |
Copies of our inflight magazine can be requested from Customer Relations. There is no charge for the magazine. |
| Investor Relations |
Office: (720) 374-4504 Attn: Investor Relations Frontier Airlines, Inc. 7001 Tower Road Denver, CO 80249-7312 Fax: (720) 374-4375 |
To request an investor kit, please call (720) 374-4490 |
