contact information
How can we be of service? Please feel free to contact any of our departments via the information below. Please note that all hours listed are Mountain Time.| Department | Information | Description/Other |
| Reservations |
Call Us: 800-432-1359 24 hours a day / 7 days a week For new reservations, changes to existing reservations, flight information, and general travel questions. |
For reservations solely through our codeshare partner, Great Lakes Airlines, please go to www.flygreatlakes.com. |
| EarlyReturns® Mileage Program |
Call Us: 866-263-2759 800-432-1359 (after hours) Write Us: EarlyReturns® PO Box 17304 Denver, CO 80217-0304 Email Us: earlyreturns@flyfrontier.com |
Monday - Friday, 7:00 am to 7:00 pm Saturday - Sunday, 9:00 am to 5:30 pm |
|
Customer Relations |
Call Us: 800-265-5505 720-374-4200 (local) Write Us: Attn: Customer Relations Frontier Airlines, Inc. 7001 Tower Road Denver, CO 80249-7312 Email Us: File a compliment or complaint |
Monday - Friday, 8:00 am to 5:00 pm When calling, press Option 2 for Customer Relations and then: Consumer Affairs - Press 1 Central Baggage Service - Press 2 Central Lost and Found - Press 4 |
|
Agency Desk travel agents only |
800-243-6297 Debit Memo Fax: 720-374-9275 |
Monday through Friday, 8:00 am to 7:00 pm |
| Business Travel Program (BTP) |
Program Assistance: 800-952-7637 Reservations: 800-243-6297 |
Reservations for BTP can be made during the hours of 8:00 am to 7:00 pm, Monday thru Friday |
| Group Desk | Call Us: 888-601-4296, Option 1 |
Monday through Friday 7:30 a.m. to 4:00 p.m. |
| Cargo Sales |
Email: cargo@flyfrontier.com 866-945-9255 |
Monday through Friday, 8:00 am to 5:30 pm |
| Corporate Office |
Corporate Headquarters Republic Airways Holdings, Inc. 317-484-6000 8909 Purdue Rd, Ste 300 Indianapolis, IN 46268 Local Offices Frontier Center One 800-265-5505 7001 Tower Rd Denver, CO 80249 General Mitchell International Airport 555 Air Cargo Way Milwaukee, WI 53207 |
Monday through Friday, 8:00 am to 5:00 pm |
| Frontier Gear |
Email: frontierorders@procorp.com 888-781-9315 ext. 25 ProCorp Images, Inc. 359 Inverness Drive South #A Englewood, CO 80112 |
Monday through Friday, 7:00 am to 8:00 pm |
| Gift Cards |
Balance Inquiry: 888-247-1677 Physical Card Orders: 866-956-0702 |
Open 24/7 for gift card balance inquiries. Monday thru Friday 8:00 am to 5:00 pm CST |
| Human Resources | Click here for current employment opportunities |
The Frontier Airlines Human Resources department does not accept solicitation phone calls or emails. |
| Inflight Magazine |
Click here for additional information regarding W!LD Blue Yonder. |
|
| Investor Relations |
Office: (317) 484-6000 Republic Airways Investor Relations Republic Airways Holdings, Inc. 8909 Purdue Rd, Ste 300 Indianapolis, IN 46268 |
Request an investor kit |
| Media Line |
Office: 720-374-4560 Email: media@flyfrontier.com |
Only for working members of the media to contact Frontier's Corporate Communications Department. |
| Trip Insurance |
Email: inquire@TravelGuard.com 866-807-7258 |
Open 24/7 for questions about trip insurance, existing policies or to start a claim over the phone. Trip Insurance refunds can be requested via Frontier@TravelGuard.com. |
