Are you ready to redeem some points?
Administrators are the only ones allowed to request redemption awards.
Based on the award table below, the Administrator requests an award via email to bestcarebiz@flyfrontier.com. The email must include:
- The company's BCB account ID and Company Name
- Award Code
- The number of awards requested
- Award Description
- Ascent upgrade requests must include the recipient's name and EarlyReturns® number
- Confirmation of the number of points you understand will be deducted
Example 1: 1 BCBFVR Favor Award, I understand 3 points will be deducted from my account
Example 2: 3 BCBASC Ascent Upgrade, Larry Lynx – 10012345678, Grizwald Bear – 10001234567, Jack Rabbit – 100001234567, I understand 24 points will be deducted from my account
Note: Please allow Frontier two weeks from the date the request is received.
| Award Code |
Points Required |
Award Description |
| BCBFVR |
3 |
One Favor Award
Can be used to waive a change fee or name change fee when exchanging a restricted ticket |
| BCBASC |
8 |
Ascent Upgrade (Valid through January 31st of the following year) |
| BCBFREE |
10 |
Domestic Roundtrip Ticket on Frontier Airlines |
Program Awards will be mailed only to the address in the company's profile, unless otherwise instructed. Company must advise Frontier of any address changes. Frontier shall have no liability for lost, destroyed, or misdirected mail or the consequences thereof.
Award Points do not expire as long as the company's account remains active.